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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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I’ve found the product I want but can’t select my sizeIf you’re unable to select your size, please email us at contact@materialcapita.com. Include your size, color, gender, and quantity, along with the product name. Our team will assist you to ensure you get exactly what you need. We’re here to make luxury effortless for you.
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Can you give me more information about the product?For detailed information about our products, please email us at contact@materialcapita.com or use our 24-hour live "Let's Chat" box located at the bottom right corner of the page. Our team is here to assist you with every detail to ensure your shopping experience is exceptional.
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Has my order been sent yet ?If it has been 24 hours since placing your order, please allow up to 48 hours in total for your item to be shipped. Be sure to check your email for an order confirmation and tracking details. We are committed to ensuring every piece is handled with care, so it reaches you perfectly. Thank you for your patience.
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Can I track my order ?Absolutely, Check your email for your order confirmation and tracking number. If you’re unable to locate it, please email us at contact@materialcapita.com, and we’ll be delighted to assist you. Your journey to luxury is our priority.
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Delivery - How much is it and how long does it take?Shipping fees vary depending on region. Standard delivery typically takes 1–2 weeks. If it has been 14 days, please allow up to 18 days. Should it exceed 18 days, feel free to email us at contact@materialcapita.com, and we’ll ensure it’s resolved promptly. Exquisite service is our standard.
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